❄️Holiday Support Notice❄️

Out of office: 2016/12/23 & 2016/12/28 10AM (GMT) ~ 2017/01/05 00:59AM (GMT)

Margaret Iuchi-12 / 15 / 2016-News

The winter holidays are just around the corner so we wanted to let you know about our out of office hours in addition to where you can refer to if you need any assistance.

Out of office hours & dates

Friday, December, 23rd, 2016 is a national holiday here in Japan therefore our office will be closed on this day.

Our official holiday schedule will start from Wednesday, December 28th, 2016 at 10:00AM (GMT) until Thursday, January 5th, 2017 at 00:59AM (GMT).

We will be ready to kick off the New Year starting Thursday, January 5th, 2017 at 1:00AM (GMT)! 🍾 💪🏼

Help Center

If you will be plugging away working on your prototypes during the winter holidays, please refer to our Help Center for details as outlined below:

* Prott help page
* Web help page
* iOS help page
* Android help page
* Video tutorials

For any inquiries & feedback

If there’s a question you have over the holidays, contact us through the pop-up chat window or email us at support@prottapp.com and allow us a little bit of extra time to get back to you once we are back in the office.

As you reflect back on this year, if there’s any feedback you would like to leave for us, feel free to share your thoughts by logging into your Prott account and filling out the survey under Give feedback in the Help menu. We value every feedback that’s received as it helps us understand how to make Prott a better product for you.

We hope you all have a safe and relaxing holiday this season. ❄️ 😌 🍵

☃️💛 Happy holidays from our Prott family to yours!💛 ☃️